Last Updated: October 23, 2026
These SMS Terms and Conditions govern text messages sent by Usual Financial Group (“UFG,” “we,” “us,” or “our”). By opting in to receive text messages, you agree to these terms for the categories of messages you select.
1. Types of Messages
Depending on your consent and interactions with Usual Financial Group, you may receive the following types of text messages:
Client Service Messages: Appointment confirmations and reminders, responses to inquiries, requested follow-ups, application updates, and customer support.
Birthday and Holiday Greetings: Occasional birthday wishes and holiday greetings, where you have consented to receive these messages.
Promotional Messages: Information about business opportunities, agent recruiting, training events, and upcoming Opportunity Meetings, only if you separately opt in to receive promotional text messages.
Financial Services Information: Responses to requests for information about life insurance, retirement solutions, and related services.
The messages you receive depend on the consent you provide and the services or information you request.
2. Consent to Receive Messages
You may opt in to receive text messages by providing your mobile phone number and affirmatively agreeing to receive the applicable category of messages through an available UFG form or other designated consent method.
Promotional text message consent is optional and separate from consent to receive client service messages. You are not required to consent to promotional texts as a condition of purchasing goods or services.
Consent to receive one category of messages does not automatically constitute consent to receive other categories of messages.
3. Message Frequency
Message frequency varies based on your interactions with us, the categories of messages you select, and your requests for information or services. Promotional and greeting messages, when authorized, may be sent periodically.
4. Message and Data Rates
Message and data rates may apply to text messages sent to you by us and to messages you send to us. Your mobile carrier determines applicable charges. Please contact your carrier for details about your plan.
5. How to Opt Out
You may opt out of receiving text messages by replying STOP to a message from Usual Financial Group.
After you opt out, you will receive a confirmation message where supported, and no further messages will be sent for the opted-out messaging program, except as necessary to confirm your request or as otherwise permitted by applicable requirements.
If you have separately subscribed to multiple messaging programs, contact us if you wish to clarify the scope of your opt-out. We will honor applicable opt-out requests.
6. Help and Support
For assistance with our text messaging program, reply HELP where supported or contact us using the information in the Contact Us section below.
7. Supported Carriers and Delivery
Wireless carriers are not liable for delayed or undelivered messages. Message delivery depends on your wireless carrier, mobile device, network availability, and other factors outside our control. Delivery is not guaranteed.
8. Privacy
We respect your privacy. We use information collected through our messaging program to manage your consent, communicate with you, and provide requested information or services in accordance with our Privacy Policy.
We do not sell your personal information or share it with third parties for their own marketing purposes. Mobile information and SMS consent information are not shared with third parties or affiliates for their own marketing or promotional purposes. Information may be processed by service providers as necessary to operate our messaging program, subject to applicable requirements.
Please review our Privacy Policy for additional information about how we handle personal information.
Privacy Policy: https://www.usualfinancialgroup.com/home/privacy-policy
9. Changes to These Terms
We may update these SMS Terms and Conditions from time to time. Changes will be posted on this page with a revised “Last Updated” date. Your continued participation in our messaging program after an update is subject to applicable consent requirements.
10. Contact Us
If you have questions about these Terms or our text messaging program, please contact Usual Financial Group.
Business: Usual Financial Group
Phone: (301) 599-7949
Email: info@usualfinancialgroup.com
Website: https://www.UsualFinancialGroup.com
Mailing Address: 9701 Apollo Drive, Suite 410, Upper Marlboro, MD 20774
Thank you for choosing,
Usual Financial Group
Building Relationships. Creating Opportunities. Securing Futures.