Effective Date: October 29, 2026

1. About Usual Financial Group

These SMS Terms & Conditions apply to text messages sent by Usual Financial Group (“UFG,” “we,” “us,” or “our”). By opting in to receive customer service text messages, you agree to these terms.

Business Name: Usual Financial Group
Phone: (301) 599-7949
Email: info@usualfinancialgroup.com
Website: https://www.usualfinancialgroup.com/

2. SMS Program Description

Usual Financial Group uses SMS text messaging to communicate with individuals who have provided consent to receive customer service messages.

Messages may include:

Our SMS program is intended for customer service and informational communications related to your interactions with Usual Financial Group. Promotional messages, recruiting invitations, and business-opportunity announcements are not part of this customer service messaging program.

3. How to Opt In

You may consent to receive customer service text messages by voluntarily selecting the SMS consent checkbox on our online form or by expressly providing verbal consent to an authorized representative of Usual Financial Group.

Our online SMS consent checkbox is optional and is not selected by default. Verbal consent must be explicitly provided before we send text messages under that consent method.

Consent to receive SMS messages is not a condition of purchasing any product or service. Providing your phone number alone does not constitute consent to receive text messages.

We maintain records of consent as appropriate to document the permission provided.

4. Message Frequency and Rates

Message frequency varies depending on your appointments, inquiries, applications, and service needs.

Message and data rates may apply based on your mobile carrier and wireless plan. Usual Financial Group does not charge a separate fee for sending standard SMS messages, but your carrier may charge you for receiving or sending messages.

5. How to Opt Out

You may opt out of receiving SMS messages at any time by replying STOP to a text message from Usual Financial Group.

After we receive your opt-out request, we will stop sending messages covered by that opt-out, except for any permitted message needed to confirm your request or comply with applicable requirements.

Opting out of SMS messages does not prevent you from contacting Usual Financial Group by phone, email, or other available communication methods.

6. Help and Customer Support

For assistance with our SMS program, reply HELP to a message from Usual Financial Group, where supported, or contact us directly:

Phone: (301) 599-7949
Email: info@usualfinancialgroup.com

7. Privacy and Personal Information

We respect your privacy. Personal information collected in connection with our SMS program will be handled in accordance with our Privacy Policy.

We do not sell your personal information or share your mobile number or SMS consent information with third parties or affiliates for their own marketing or promotional purposes. Information may be disclosed to service providers that help us operate our messaging program or when otherwise permitted or required by law.

Read our Privacy Policy:

https://www.usualfinancialgroup.com/home/privacy-policy

8. Supported Carriers and Message Delivery

Message delivery depends on your wireless carrier and network availability. Carriers are not responsible for delayed or undelivered messages.

SMS availability may vary by carrier, device, and location. We cannot guarantee that every message will be delivered immediately or successfully.

9. Changes to These Terms

Usual Financial Group may update these SMS Terms & Conditions from time to time. Updated terms will be published on our website with a revised effective date when applicable.

10. Contact Us

If you have questions about these SMS Terms & Conditions, contact:

Usual Financial Group
9701 Apollo Drive, Suite 410
Upper Marlboro, MD 20774

Phone: (301) 599-7949
Email: info@usualfinancialgroup.com
Website: https://www.usualfinancialgroup.com/